I confess that I have not spent enough time at Dr. Rob's site. But while just there, I have learned that Iomega seems to have shut down its service department and is no longer repairing any drives! Please visit Dr. Rob's site for further details, as I shall be doing myself, when time permits. I have no intention of preempting Dr. Jones's ongoing "Iomega Complaint Bulletin Board"; nor, of duplicating his efforts. I welcome his spirit of cooperation and have quoted his response, above, with his permission. In that spirit of cooperation, I suggest that he might want to change the name of his "The Web Page Formerly Known As the Anti-Iomega Page" site, as it does not seem very well to reflect his true and current feelings.

In any case, to protect what is left of my own sanity, I would like to state that in the future, when anybody sends email to me regarding the question as to whether or not Iomega should be challenged in court, I shall assume that 1) you have visited this site and read its contents and 2) I have your tacit approval to quote you, unless you explicitly state otherwise. Even so, I shall be more likely to quote you if you explicitly give me permission to do so than if you do not explicitly do so.

I see this site as being complementary to Rob Jones's site, and will welcome here contributions from people who have ideas as to how to proceed with instituting a class-action suit against Iomega. In particular, it seems to me, I need to hear from lawyers who are willing to do this work, on a contingency basis; or, from people who can suggest legal firms that 1) might be interested in such a task and 2) can be contacted by email.

A class-action lawsuit would involve the work of many people. In that regard, if you have talents that you can bring to bear, and you are willing to help in explicit ways, please tell me what you would like to do to help.

For the moment, I suggest that each person who is considering contributing time, energy, and money toward bringing a class-action lawsuit against Iomega do what homework is necessary to document the problems you have had, estimate what damages you would seek from Iomega if a lawsuit is instituted with you as one of the plaintiffs, and give some thought as to what punitive damages should be sought against Iomega, above and beyond whatever are the actual damages sought.

Moreover, I suggest that Iomega is not the only company related to computer hardware or software that has adopted attitudes and practices that are decidedly user unfriendly, to the point of doing actual damage to the consumers that should be being better served. I suggest that successful legal action against Iomega would set legal precedent and would open a floodgate of similar cases - all to the benefit not only of computer users, but also to that of whatever lawyers come to specialize in helping computer users to right such wrongs.

Additionally, I suggest that a fairer treatment of customers and potential customers by vendors of computers and computer-related products will (hopefully soon) contribute to the benefit of companies which react positively to these pressures, resulting in a sounder, longer-lasting, and more profitable computer industry in these United States of America. Fair play is fundamental to the US spirit. Consumers long for companies to which they can justifiably express their loyalty with future purchases. We need to restore a sense of trust between manufacturers and consumers, wherever problems now lie.