Best wishes!

--SL, 14 Mar 1997]

X-Sender: tacraig@lightspeed.bc.ca
Date: Wed, 05 Mar 1997 19:01:24 -0800
To: s@theriver.com
From: tacraig@lightspeed.bc.ca (Terry Craig)
Subject: iomega crap
Cc: tacraig@lightspeed.bc.ca

I am Terry, Well I'm a Canadian and received a rebate cheque(check) from iomega (lowercase :-) ) [Good show! :)) --SL, 14 Mar 1997], however the check does not state the currency as of U.S. dollars and I am having a hard time convincing my bank that it's real for one thing (no bank name or proper id). [Sad story. We U.S. folk seem to think only of ourselves, in such matters. We are more parochial than we realize, as a people, for which I apologize. Now, if only I could figure out how to change all that.... --SL, 14 March 1997]

How nice eh, I sure wish that I had found your site before before this zip drive was xmas pres from the wife and kid! Anyways... [Can't win 'em all, I guess. ;) --SL, 14 Mar 1997]

Maybe on your main page you can you can ask a couple questions to bring to head the point of "MAIL FRAUD".

Q1) If you are a Canadian have you received your rebate?
If no: add name to list...
If yes goto Q2

Q2) Did rebate state U.S. Dollars or was the currency type blank?
If U.S.$ assume paid in U.S.$
If blank goto Q3

Q3) How much trouble did you receive at your bank to:
Q3a) Cash your check being it does not even look like a check and
Q3b) Were you paid in U.S. funds as the coupon stated.

The answers to these questions should be able to prove a point for mail fraud for us as Canadians and should be an added point for your concerns as well.

[Terry, your points are well taken, and I shall be thinking about how I want to handle this, if at all. I say "if at all" because I am running out of steam, here, and could use some help.

Do you have a Web site and could you handle this part of the project? --SL, 14 Mar 1997

I am almost ready to email my "Mail Fraud" letter to the following locations and if you can help fill in any of the blanks will be helpfull, also any that I may have not thought of would help too. I would like to xmit by tomorrow if possible, and yes you are included in my list, thanx. Terry Craig

Here is my email list:

   National Fraud Inf. Center; www.nfic.inter.net at____________________
   (800)876-7060

   U.S. Postal Services; www.usps.gov at customer@email.usps.gov

   Federal Trade Commission; www.ftc.gov at consumerline@ftc.gov

   U.S. Securities and Exchange Commission; www.sec.gov at help@sec.gov

   FBI; www.fbi.gov at newyork@fbi.gov (please forward to Utah & main HQ)

   Consumer Information Center; www.pueblo.gsa.gov at catalog@pueblo.gsa.gov

   U.S. Dept of Justice; www.usdoj.gov at web@usdoj.gov
	attn:Janet Reno
	Please also forward to;
	Jeff Gray, Assistant Attorney General, Consumer Rights Div. Utah

   International Trading Commission; www.usitc.gov at wcunningham@usitc.gov

   Canadian Dept. of Justice; canada.justice.gc.ca at ____________________
 
   Canadian Consumer and Corp. Affairs; __________________ at ______________
   
   Canadian Post Office General; ______________________ at _________________

   Canada RCPM; www.rcmp-grc.gc.ca; www.rcmp-grc.gc.ca at __________________

   British Columbia Attorney General; ____________________ at _______________

   CNN; www.cnn.com/feedback at cnn.feedback@cnn.com

   BCTV; tv.bc.sympatico.ca at bctvnews@bctv.wic.ca

[Terry, I have been out of town and am overwhelmed with too much to do, at the moment. A quick look at your comprehensive list shows that you are on the right track. I do not have time now to help you complete the list's details.

When you get your list completed, however complete it gets, please send me an updated copy. Perhaps by then I can figure out just where I want to put various parts of it at other pages of this site.

Thanks for your good efforts. I am very sorry to be out of touch at just the moment you asked for my help. I look forward to your updates. --SL, 14 Mar 1997]

From: Lood Birk <@magsa.co.za>
To: "'Steve Langford'" <eriver.com>
Subject: WONDERFUL
Date: Fri, 7 Mar 1997 12:40:40 +-200

Hi Steve.

I have great news for all South African IOMEGA product users. After your freind in Germany contacted me, (which was very successful) I saw in a SA Computer mag (http://www.gem.co.za/sacb) of a company that now started importing IOMEAGA drives. They gave me a, get this, TOLL FREE number to phone to contact IOMEGA in Europe. After only three tries, I actually got through. I spoke to a guy there called Thomas (I promised him a postcard of Cape Town) who hellped me and is sending me all available drivers. So.....FOR ALL SOUTH AFRICANS, enjoy this TOLL FREE number. 0800994218.

Waterfront of Capetown, South Africa,
with Table Mountain as a backdrop.

(JPEG photo provided by Lood Birk.)

Thanx again for all your help and I will be keeping close whatch at your home page.

Lood

lood@magsa.co.za

[Lood,

Thanks for sharing this truly wonderful news! Now, I just wish that iomega U.S.A. would treat its customers at home as well as its European branch seems to do! --SL, 14 March 1997]

Date: Fri, 07 Mar 1997 13:51:33 +0000
From: Leonard Malkin <lmalkin@med.wayne.edu>
Reply-To: lmalkin@med.wayne.edu
Organization: Wayne State University
To: s@TheRiver.com
Subject: Iomega stinks

I suggest that you get angry enough to take the approach of Terry Craig, two letters ago. Especially, try the mail-fraud-complaint route, if you can figure out in any way how your case ties in to mail fraud.

Also, though these are still disorganized at this site, I am adding many phone and FAX numbers of iomega people. Start calling them ... repeatedly. Make yourself such a nuisance that it costs them less to give you your rebate than to deal with you repeatedly. Were all with complaints like yours to do that, iomega business would grind to a halt.

Best wishes! --SL, 14 Mar 1997]

Date: Fri, 07 Mar 1997 18:02:55 -0500
From: mia9611 <mia9611@bellsouth.net>
Reply-To: mia9611@bellsouth.net
Organization: bellsouth.net
To: s@TheRiver.com
Subject: Secret stuff on Iomega

Posted-Date: Fri, 7 Mar 1997 22:14:48 -0500
Date: Fri, 07 Mar 1997 22:15:51 -0500
From: "Jerome S." 
To: s@TheRiver.com
Subject: Letter to USDOJ

But that's O.K., I have taken the liberty to send a letter myself via registered mail (return receipt). In it, I also included magazine ad clippings making explicit references to Iomega's rebate program and the specific usenet discussion groups where most of the public complaints are being lodged. [Great! However, if postal fraud could in any way be brought in, you should also pursue that avenue, IMHO. --SL, 14 Mar 1997]

I would also encourage you and everyone else affected by this rebate scam to contact in writing their state legislators, their representatives in congress, and the White House. (After all, the squeaky wheel gets the grease, and when government comes to the realization that the problem will not go away on its own it will be forced to take action.) Finally, locate and send e-mail to consumer products editors and advocates in nationally distributed newspapers (USA Today) and magazines (PC Magazine, Computer Shopper). Oh, almost forgot, don't forget to harass the TV folks as well such as Dateline NBC, ABC World News Tonight, etc. [These are all great ideas! Welcome to the team!! My problem is that it has become a full-time job for me simply to keep up with maintaining this site. I have no spare time or energy for following all of your suggestions. However, perhaps enough others will pick up some of this task and do as you have so properly suggested, Jerome! I do hope so. --SL, 14 Mar 1997]

If Iomega gets this much unwelcome attention at the national level, they will have little choice but honor their commitment or else go out of business. [Agreed. --SL, 14 Mar 1997]

Lots of Luck!

Jerome

[Jerome,

Thanks for sharing all of these great ideas. I would welcome copies of whatever you and others send to various authorities. Then, after I post them, people can see how others have done things and can decide that they can do stuff like that, too. :)) --SL, 14 Mar 1997]

Date: Sat, 08 Mar 1997 10:11:17 -0400
From: Todd A Beveridge 
Reply-To: toddb@ccpl.carr.lib.md.us
Organization: http://www.carr.lib.md.us/~toddb/
To: s@TheRiver.com
Subject: Sorry I don't share your view...

[Hi, Todd! :))

Thank you for taking the time to write a dissenting opinion! I really do appreciate hearing from people who are happy with iomega. I also appreciate the friendly tone of your statement.

Although you say that you are "[sorry you] don't share [my] view," I am really quite pleased for you that you have no reason to do so, based upon your own experiences.

At the same time, though, I gather from your letter that you have not spent much time at my site, for there is plenty of anguish from too many people who have not been so fortunate as you have been.

In fact, once I took my problems to the level of state attorneys general, iomega became quite a reasonable bunch of people, all of a sudden. I hope that, if you ever again should happen to need help from iomega, you will get the friendly and efficient service that you report having had already. They seem to have treated you the way all customers should be treated.

In that regard, I must offer the thought that people who ask for customer support may indeed get what they deserve, if they lose their tempers and alienate the people who are trying to help them. I feel sure that at least some percentage of the people who have shared their complaints at this site must fall into that category. It is possible that you were treated so well because you were yourself so friendly and reasonable. However, some people have wasted lots of time sending email that did not work or trying to talk with iomega people -- all to no avail.

There are enough complaints voiced here by enough seemingly reasonable people that I continue to believe they have basis in fact. I appreciate your tendency for empathy with people who have not been so well treated as you have been.

However, in fact I do not think that "it is just me.". I believe that if you spend more time looking at more of the correspondence that is posted here you will come to understand that perhaps one reason you have had it so good may even be because my efforts and those of others who have been trying to change the ways iomega does business may actually be having some positive effects. At least I would like to believe that.

Thanks for your very nice letter! --SL, 14 Mar 1997]

Date: Sun, 09 Mar 1997 12:56:40 -0800
From: "Jeffrey D. Latten" <comtut@linex.com>
Reply-To: comtut@linex.com
Organization: The ComputerTutor
To: s@TheRiver.com
Subject: IOMega Rebate Program

[Hi, Jeffrey! :))

I can understand the limit to what you will do for $50, but must point out that there is more than $50 at stake in situations like these. Because so many of us are too busy to fight for such causes, businesses have been taking greater and greater advantage of consumers, through the years. This seems to be especially true of the computer situation.

The lesson for you is never to throw anything away until you have received all you are owed and the product is no longer warranted. Only then is the deal really complete.

I like the suggestion (recent to this site) to send all rebate claims and such that are worth protecting in such a manner by certified mail, return-receipt. That way, they can not blame USPS and say that they have not even received your rebate paperwork.

The cleanest way would be to insist that manufacturers give rebates to vendors, and that vendors give them directly to customers at the time of purchase. Such should be federal law, IMHO -- together with some appropriate provisions for foreign customers as well.

Dream on, eh? Our Congress can't even take care of the needs of the most needy in this nation, and Republicans seem to give breaks to businesses at every turn. I think that it is time for somebody to give back to consumers the rights, respect, and powers that they once had.

Who is that somebody? Maybe, in part, he is you, when you decide to fight for the principles involved, not just for the $50.

Thanks for writing! --SL, 14 Mar 1997]

Date: Sun, 09 Mar 1997 16:51:26 -0600
From: Barb Christnesen 
To: s@TheRiver.com
Subject: Your Iomega Page

[Hi, Barb! :))

I am delighted that you have found my site to be helpful. I have just returned to town to find many new addresses and phone numbers, which are now posted to the site, in addition to those you already found there.

I have not had time even to think about how to reorganize all that info into one coherent presentation, but I hope that by doing some digging you will be able to find lots more avenues for venting your rage over your sad treatment by iomega. Call and write to everybody you can, on this. Then chase them some more until you get satisfaction. That seems to be the only approach iomega understands.

Thanks for writing! Best wishes. --SL, 14 Mar 1997]

From: GunnarH@aol.com
Date: Mon, 10 Mar 1997 03:47:07 -0500 (EST)
To: s@theriver.com
Subject: THANKS!!!!! [You are very welcome!  :)) --SL, 14 Mar 1997]

There is no way to verify if JAZ drives work, use any scandisk,NDD,etc, and IOMEGA says they are destroyed. I wrote my own program to test the drives using both int25 (DOS) and the ASPI manager, both told me the sectors are and stayed bad.. IOMEGA format utilty happily formats them without complaining, first write cannot be read, however, IOMEGA doesn;t have a verify utility...how come....

Interesting to note that the Dos IOMEGA tools react and say format life is only %80-%90 after my read tests...

And all this Z-track hype.... SCSI clearly defines how bad sectors should be handled, but "we call them Z-tracks" probably means they are worthless but legally correct.. it means "JAZ drives do not support SCSI, so we call them Z-tracks"

Unluckily I have wasted enough time on these " Z-tracks", and it seems the garbage dump is the best place for the disks and the drives... (after 3 hours waiting for an RMA number, etc with IOMEGA)

Wonderfull IOMEGA "STUFF"

Stuff it...Gunnar Holm

Legally correct: IOMEGA is OK for "stuff", not for data...

[Gunnar, : ))

Your level of sophistication is clearly such that you can not be faulted for lack of expertise. I think that it is clear that iomega is at fault much too often, when customers complain.

Your story makes me very happy that I did not get a jaz drive. But I like my zip. Even so, I'll never buy again from iomega.

Thanks for your story! It lends credibility to this site and helps to define its raison d'être. --SL, 14 Mar 1997]

Date: Tue, 11 Mar 1997 16:29:18 +0000 (GMT)
From: Curt_Bixel@FCLASS.HILLIARD.K12.OH.US (Curt Bixel)
Subject: iomega follow up
To: s@theriver.com
Reply-to: Curt_Bixel@FCLASS.HILLIARD.K12.OH.US (Curt Bixel)
Organization: Your organization name
X-Gateway: FirstClass Gateway for SMTP/NNTP (MacPPC) version 1.01

[Thanks for the update, Curt! Glad to hear that iomega is doing what they can to help you, and I am pleased to hear that you think that this site is helping. That is why I am maintaining it. But I do look forward to the day I can do something else with my life again. : | --SL, 14 Mar 1997]

Date: Tue, 11 Mar 1997 17:08:56 -0500
From: mia9611 <mia9611@bellsouth.net>
Reply-To: mia9611@bellsouth.net
Organization: bellsouth.net
To: s@TheRiver.com
Subject: More insider stuff !

[No argument from me on that, given that iomega still runs and hides rather than treating its customers fairly. Go get 'em (legally, of course)!! --SL, 14 March 1997]

Date: Sat, 15 Mar 1997 13:07:17 -0500
X-Sender: w.barrow@popmail.csuohio.edu
To: Steve Langford <s@theriver.com>
From: "William C. Barrow" <w.barrow@csu-e.csuohio.edu>
Subject: Re: Iomega boycott

Hi Steve, ... 

Cheers,

Bill
***********************************
William C. Barrow
[Home address and phone number withheld as a courtesy --SL, 17 Mar 1997]
w.barrow@popmail.csuohio.edu
http://www.csuohio.edu/CUT/wcb2.htm
***********************************

Subject: Rebate from Iomega
From: Allan.Steingart@utoronto.ca
To: s@TheRiver.com
Date: 	Tue, 18 Mar 1997 20:38:31 -0500

[Hi, Allan! :))

I do not mean to be rude or flip here, but I must quote:

I say this because your letter is in such stark contrast to that from your fellow Canadians Terry Craig {several letters above (please use your search tool to find it)} and Vic Evans {just below}.

You have been wronged and you have plenty of company. Because so many people have become as passive as you seem to be, iomega and other companies who treat people this way have been getting away with this kind of stuff for much too long. If what I say makes you even angrier, then

Get active. Start writing to people who can make a difference.

Search this page or the Home Page for Juanita, who is purported to be iomega CEO kim edward's Secretary. Call her or call kim edwards directly. If those {unverified -- "lemme" know if they work, people!} phone numbers do not get you to those people, try some of the many other phone numbers, scattered around this site, which people have told me are good for reaching iomega people {I have neither time nor money to check all these out}.

Write to Janet Reno, U.S. Attorney General. Write to the AG of Utah State. Do some work and find those numbers elsewhere at this site. {Am I doing a good job of keeping you angry?}

Get real with yourself, Allan. International borders should not make you into a passive person. Prove me wrong in that interpretation by sending me some copies of what you have written to people while trying to seek satisfaction from iomega.

This battle is much bigger than what iomega owes you. Become one of the people who fights for what iomega owes everybody else, thereby gaining some pride by becoming part of the solution rather than being just part of the problem.

You asked for my help, friend. I have tried to give you help as directly as I can, because I value your friendship. I have an abiding love for Canada and Canadians -- from whom I obtained some of my scrappy nature, my mother's father having been born in Stratford-on-Avon, near Toronto. Allan, I hope that you find some strength from my suggestions and that you will forgive what might seem to be a personal attack, because my advice to you comes straight from my heart.

Thank you for writing. --SL, 19 Mar 1997]

Date: Tue, 18 Mar 1997 20:57:35 -0500
From: Vic <vevans@cyberbeach.net>
Reply-To: vevans@cyberbeach.net
To: s@TheRiver.com
Subject: TheyOweMeGa -  AKA: Iomega

Thanks for the great work you are doing in your fight with "TheyOweMeGa". [You are truly welcome. --SL, 19 Mar 1997] I hope you like my form for the IOMEGA name, I think it is quite appropriate. [It is great, but I don't go Ga-Ga over iomega. Not even just Ga. These days, they just make me gag. ;) --SL, 19 Mar 1997]

I wish I had seen your page before I bought my Ditto 2 GB parallel port tape drive back in October, 1996. I love the drive but I'm still waiting for the "free stuff" ... a carrying case that I am told is no longer available. I won't hold my breath waiting on it.

I won't repeat my story as it is the same as the rest but have attached a copy of a letter I recently sent to IOMEGA.

I recently saw a magazine that recommended an Iomega product (my drive) as a "Best Buy". I suggest that anyone who has been stung by this company write to any magazine that recommends these products and complain VERY LOUDLY. I am doing this and am telling them that I intend to boycott their magazine because they suggest IOMEGA products without telling the whole story. [Was it Byte? --SL, 19 Mar 1997]

I think I was given one of the more original excuses by a person at "TheyOweMeGa". When I called them a few weeks ago, I was told that my warantee was not registered and they could not regester my drive in their system because my postal code (zip code) is invalid. More that a year and perhaps 2 years ago my postal code was changed to P3P 1G3.

I thought I had registered my drive the day I purchased the drive (October 3, 1996) but there was no record of it. It was explained to me that since I gave the WRONG postal code, my registration may not have been entered on the system. Their data base is made so that an invalid zip code cannot be entered. Obviously they DO NOT have up to date postal codes for CANADIAN addresses. My postal code IS valid.

I noticed that some people complained about printer conflicts with their ZIP drives. I do not have a ZIP but did have some intermitent conflicts between my Lexmark WinWriter 150c printer and my Ditto 2GB Tape Parallel drive. I have two printers a Lexmark Inkjet and a Panasonic dot matrix. I solved the problem by switching the Panasonic printer to LPT1 with the Ditto and putting the Lexmark on LPT2. I then reinstalled the drivers. I hope this helps.

Best wishes Vic Evans
vevans@cyberbeach.net

The following is a copy of a

[Hi, Vic! :))

You say: "I hope this helps."

Well, it helps me! It helps you and I hope it helps your fellow Canadian Allan {please see my response to the preceding letter}. And I think it helps all concerned when anybody goes to the trouble of telling iomega how unhappy they are.

If your deadline comes and goes with no satisfactory response from iomega, I hope that you will take the most forceful actions you can think of , Vic. Thanks for writing! -- SL, 19 Mar 1997]

From: Pyzar@aol.com
Date: Wed, 19 Mar 1997 03:31:09 -0500 (EST)
To: s@theriver.com
Subject: Being charged $14.99us for getting RIDICULOUS tech support.

[Hi, Siva! :))

Thank you for sharing your story and for giving your sound advice re calling iomega for help.

I hope that you paid by credit card, so that you can effectively protest those charges.

Thanks for writing! --SL, 19 Mar 1997]

Transcription of above FAX received 23 March 1997
from John S. Fletcher, of his
9 March 1997 letter to kim edwards, iomega ceo

Date: Wed, 19 Mar 1997 15:51:41 -0500
From: "Paul L. Washington, Jr." <mail36407@alterdial.uu.net>
Reply-To: plwashington@jswg.org
Organization: TASC, Inc.
To: s@TheRiver.com
Subject: [Fwd: How is iomega doing?]

Date: Wed, 19 Mar 1997 16:25:09 -0600
From: Sue Guesnard  <Sue.Guesnard@toro.com>
To: s@theriver.com
Subject: Junk Products from - WHO ELSE?!?
Content-Disposition: inline

Date: Wed, 19 Mar 1997 21:18:18 -0800
From: Buddy Norman <bud@wt.net>
Reply-To: bud@wt.net
To: s@TheRiver.com
Subject: Don't get mad...

["Don't get mad, get even," eh, Buddy!?? :))

I might have played that game, were I not now something of a force trying to change iomega's attitudes. Although I confess to taking some joy in watching the stock prices tank, these days, I want no part of accusations that I have attempted to manipulate the market for monetary profit! So, I steer clear of all iomega investments, due to conflicts of interest. I hope you get richer. --SL, 24 March 1997]

Date: Thu, 20 Mar 97 05:31:08 UT
From: "John Kreps" 
To: "Steve Langford" <s@theriver.com> ... 

--SL, 25 Mar 1997]

I do not know if this will help but - I have had major problems talking to a human. They finally got a support organization to help them.

I tried to get a resolution to disk format problems that I was having and could never get anyone by phone, fax, email, letter, etc. I even sent them an e-mail, told them I worked for IBM (which I did) and IBM was evaluating the ZIP drive (which they were) and that I was going to tell IBM that they was no such thing as service and to recommend they not go with the zip. I received a very nice thank you note for the complaint and was told they would get back to me. They obviously never read the e-mail and the sure as heck never got back to me.

I finally got this service agency to help me with my one year old format problem. They finally determined that it was a hardware problem, gave me a return number so that I could get some service. I was not opposed to paying to get my drive fixed.

Understand that this drive had been acting up for over a year and in the mean time I bought another drive because I could not be without the ability to use my backup up disks.

I boxed up my drive in the box that my new one came in, placed a letere in an envelope, addressed it to where they said to address it and placed the number in the box.

5 1/2 months later I got the drive back with a note taped to the outside of the box that said. We are sorry we can not service this drive because it was not bought here!

I have been in the computer business for over 27 years and have never even seen a service problem as close to being as bad as this.

[I believe!! --SL, 25 Mar 1997]

Date: Thu, 20 Mar 1997 10:12:06 -0600
From: David Manking 
Reply-To: dmanking@uit.net
To: s@TheRiver.com
Subject: Iomega

[David,

It sounds to me as though you made a tough but wise decision. Best wishes, and thanks for writing! --SL, 24 Mar 1997]

>Date: Thu, 20 Mar 1997 10:59:51 -0600
>To: ILoveZip@iomega.com
>From: "D. Manking" <dmanking@uit.net>
>Subject: tech help?

[Thanks for this effort, David! --SL, 24 Mar 1997]

Date: Thu, 20 Mar 1997 20:39:14 -0500
From: Bill Hodges <urue@webbernet.net>
Reply-To: urue@webbernet.net
Organization: Slim Pickin's
To: s@theriver.com
Subject: Iomega

[Nice summary statement, Bill! Thanks for writing! --SL, 24 Mar 1997]

Date: Fri, 21 Mar 1997 00:59:28 +0000
From: Jeff <jeffsapple@earthlink.net>
Reply-To: jeffsapple@earthlink.net
Organization: Home of Jeffsapple
To: s <s@theriver.com>
Subject: Re: How is iomega doing?
References: <5gminv$j47$9@news.theriver.com>

[No thanks, Jeff! I am BOYCOTTING iomega. But thanks for sharing your sad story. --SL, 24 Mar 1997]

Date: Sat, 22 Mar 1997 17:43:24 -0500
From: Cynthia Hoskin <cohoskin@ix.netcom.com>
Organization: ByteText
To: s@TheRiver.com
Subject: Iomega

[Hi, Cynthia! :))

Thanks for sharing your story here. --SL, 24 Mar 1997]

Date: Sun, 23 Mar 1997 16:27:02 +0000
From: Rick Herman <Hermdesign@worldnet.att.net>
Organization: Herman Design Group, Inc.
To: s@TheRiver.com
Subject: Iomega
X-URL: http://personal.riverusers.com/~s/feb_1997.htm#GoJoel

[I like that, Rick, but I say "zip iomega!" ; )

Incidentally, if you have been watching iomega common-stock prices lately, they seem to be trending lower, at about 14+, now. We may soon see them in the range of hat sizes, as was predicted by a correspondent, some time ago.

Thanks for your note! --SL, 24 Mar 1997]

From: eweinhor@mailbox.syr.edu
Date: Sat, 22 Mar 1997 18:34:56 +0000
To: s@TheRiver.com
Subject: I-omega....sucks

[Hi, Edward! :))

I guess that the logic is pure enough and goes something like:

We may not like it, but this seems to be the trend of today and the future as well, unless enough people fight it.

Thanks for doing your part of becoming part of the solution to these problems.

Would you like to do even more? Write to iomega and to all of the authorities that you can think of! It might not do any good, but one never can tell; and, you might feel better yet! ;) --SL, 24 Mar 1997]

X-Sender: pjk@mail.fiber.net
Date: Sun, 23 Mar 1997 22:20:21 -0700
To: Steve Langford <s@theriver.com>
From: Pete Kadish <pjk@fiber.net>...

Iomega Customer/Technical Support
Attn.  Nancy Brown
1821 West Iomega  Way
Roy, Ut 84067
1-801-778-1000 Ex.# 1810

Pete Kadish.
[Address withheld as a courtesy. --SL, 25 Mar 1997]

pjk@fiber.net
http://www.fiber.net/users/pjk

[Thanks for the update, Pete! --SL, 25 Mar 1997]

Date: Mon, 24 Mar 1997 19:03:45 -0600
From: michael clark <ark@avalon.net>
Reply-To: msclark@avalon.net
To: s@TheRiver.com
Subject: more iomega rebate fraud

[I have sent you the address for the Utah AG and an URL where you can find more than you want to know about the Iowa AG, Michael. Thanks for writing! --SL, 24 Mar 1997]

Date: Mon, 24 Mar 1997 21:55:40 -0500
From: commtech@praxis.net (Don Wheeler)
To: Steve Langford <s@theriver.com>
Subject: Re: Class-action lawyer
References: <199703192241.PAA29692@pantano.theriver.com>

[Hi, Don! :))

This is GREAT<,/I> news for you! :)) Thanks for sharing it. Could it be that iomega is really going to live up to its obligations after all? I wonder whether or not they have considered paying interest on all the "backordered" rebates. --SL, 25 Mar 1997]

Date: Mon, 24 Mar 1997 23:42:04 -0800
From: Belinda Loyd <belinda@missconet.com>
Reply-To: belinda@missconet.com
To: s@TheRiver.com
Subject: Where do I sign up!

Date: Tue, 25 Mar 1997 13:36:44 -0800
From: Belinda Loyd 
Reply-To: belinda@missconet.com
To: Steve Langford <s@theriver.com>
Subject: Re: Where do I sign up!
References: <199703251503.IAA20530@pantano.theriver.com>

From: marditti@juno.com
To: s@TheRiver.com
Subject: IOMEGA is a FRAUD
X-Juno-Line-Breaks: 0,2,10,13-21
Date: Tue, 25 Mar 1997 21:48:37 EST

Date: Thu, 27 Mar 97 01:42:54 UT
From: "Barry Veristain" 
To: s@TheRiver.com
Subject: Iomega

Date: Wed, 26 Mar 1997 12:13:31 -0700
From: Eric Eagen <eric.l.eagen@ast.lmco.com>
To: s@TheRiver.com
Subject: Iomega Rebate

Date: Thu, 27 Mar 1997 15:21:41 +0000 (GMT)
From: Curt_Bixel@FCLASS.HILLIARD.K12.OH.US (Curt Bixel)
Subject: Re: iomega follow up
To: s@theriver.com
Reply-to: Curt_Bixel@FCLASS.HILLIARD.K12.OH.US (Curt Bixel)
Organization: Your organization name
X-Gateway: FirstClass Gateway for SMTP/NNTP (MacPPC) version 1.01
References: <199703172226.PAA22681@pantano.theriver.com>

Date: Thu, 27 Mar 1997 17:04:29 -0500
From: "cook;es" <escook@valinet.com>
Reply-To: escook@valinet.com
Organization: esc assoc
To: Steve Langford <s@theriver.com>
Subject: Re: Class-action lawyer
References: <199703191647.JAA24281@pantano.theriver.com>

-- 
÷÷÷÷÷÷÷÷÷÷÷÷  I are a Chumpion. I are here to help you.  ÷÷÷÷÷÷÷÷÷÷÷÷÷÷
US Mail = Ed Cook [Massachusetts address withheld as a courtesy.]
Email   = "mailto:escook@valinet.com"   
÷÷÷÷÷÷÷÷÷÷÷÷  Badge number 001 ÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷÷
>From - Thu Mar 27 16:48:55 1997
Path: ns.valinet.com!news-out.internetmci.com!newsfeed.internetmci.com!wilbur.sequent.com!

newsfeed.orst.edu!news.uoregon.edu!hammer.uoregon.edu!news-peer.gsl.net!news.gsl.net!cpk-news

hub1.bbnplanet.com!news.bbnplanet.com!news.sesqui.net!sarajevo.bmc.com!randerso@bmc.com
From: dwilliam@dwilliam.bmc.com (Dwight Williamson)
Newsgroups: comp.arch.storage,comp.periphs,comp.periphs.scsi
Subject: Re: malfunctioning ZIP discs
Date: 27 Mar 1997 14:27:39 GMT
Organization: BMC Software, Inc.
Lines: 52
Message-ID: <5he04r$bea2@sarajevo.bmc.com>
References: <01bc384c$e19a7f80$40f140c2@ab.gikom.com>
<5h6ve0$2de$1@news.d.umn.edu>
<3339C823.52A@gte.net>
<3339D8F7.2E20@worldnet.att.net>
Reply-To: dwilliam@dwilliam.bmc.com (Dwight Williamson)
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Xref: ns.valinet.com comp.arch.storage:1754 comp.periphs:3162 comp.periphs.scsi:9351

In <3339D8F7.2E20@worldnet.att.net>, Gilbert Smith <gwsmith@worldnet.att.net> writes:
>Ron Knights wrote:
>> 
>> sean hackbarth wrote:
>> I just started reading this thread, and am concerned, of course.
>> 
>> I've recently purchased my Zip drive, and bought a 3-pack of Zip
>> cartridges made by Maxell. They have a lifetime guarantee. Sounds like a
>> damned good guarantee to me. So what's the problem?!
>> 
>> Well, you apparently only had one copy of some important files?
>> 
>> Let me tell you one thing I learned many years ago:
>> 
>> "always have a backup."
>> 
>> > I have the same problem with one of my zip disks.  It was working fine for
>> > 8 months and then the clicking thing started.  My big concern is that I
>> > have all my web page graphics on the disk and I don't want to have to
>> > rebuild my collection.
>> >
>The problem is not malfunctioning Zip disks.  The problem is a
>malfuntioning ZIP DRIVE.  I have two Zip Drives, a PP and a SCSI
>internal.  After only one month, the SCSI started the dreaded "clicking"
>and began "eating" disks.  I have "dead" disks by Maxell, Fuji and
>Iomega.  The only thing these disks have in common is that they were
>used in the same SCSI Zip drive.  Iomega has yet to respond to my
>request for warranty service, more than three weeks after I faxed their
>Form #101, as instructed by Iomega Tech Support (is that an oxymoron?),
>but only after I gave them my credit card number so they could get their
>$15.  Frankly, regardless of the outcome of this matter, and in spite of
>the $600+ I have tied up in Zip drives and disks, I doubt that I will
>ever rely on either Zip drive as a serious piece of computing equipment,
>and in the future I will certainly think twice, and caution anyone else,
>before investing in any Iomega product.
>
>Gilbert Smith in Austin

Watch out Gibert, Frank and a few others will shortly be attacking you
telling you that you have no business posting the truth about such a
fine upstanding (tongue firmly planted in cheek) company like Iomega.
Don't you know that you are just one of the dozen or so (including me)
"whiners" that are having problems with Iomega. Everyone of the other
4,999,988 owners are supremely happy (or so Frank implies). 


Dwight Williamson
*********************************************************************
*** Why are there interstate highways in Hawaii?                   ***
*********************************************************************
All expressed opinions are mine and should not be otherwise construed.

From: blumn@juno.com
To: s@theriver.com
Subject: Re: Rebate Ripp Off
References: <199702182021.NAA05261@pantano.theriver.com>
X-Juno-Line-Breaks: 0-1,10-11,18-20
Date: Thu, 27 Mar 1997 22:51:46 EST

From: "Bjorgvin Thor Holm" <athor@islandia.is>
To: <s@TheRiver.com>
Subject: good site
Date: Sat, 29 Mar 1997 09:22:46 -0000
X-MSMail-Priority: Normal

From: DNmass@aol.com
Date: Sat, 29 Mar 1997 12:58:58 -0500 (EST)
To: s@theriver.com
Subject: Iomega Ditto Insider

From: DNmass@aol.com
Date: Sat, 29 Mar 1997 13:34:58 -0500 (EST)
To: s@theriver.com
Subject: Fwd: YES I am having problems. -Reply -Reply -Reply

---------------------
Forwarded message:
From:	WEBMAST@IOMEGA.COM (WEB MASTER)
To:	DNmass@aol.com
Date: 97-03-29 13:13:12 EST

From: marditti@juno.com
To: s@theriver.com
Subject: Re: IOMEGA is a FRAUD
References: <199703271842.LAA05819@pantano.theriver.com>
X-Juno-Line-Breaks: 0-2, *SNIP*, 448-459
Date: Sat, 29 Mar 1997 15:05:26 EST