Iomega, Class Act or Class Action?:
A Continuing Study
Into How Iomega Treats
Its Customers and Employees
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[Seal, U. S. Department of Justice Department of Justice] Civil Division [Received 6/16/1997 --SL]This is in further response to your correspondence of January 12, 1997, to the Attorney General concerning Iomega Corporation.
Washington, D.C. 20530 JUN 9 1997 Stephen A. Langford, Ph.D. 9140 N. Shadow Mountain Drive Oro Valley Greater Tucson, Arizona 85737 Dear Dr. Langford:
In a letter to you dated May 13, 1997, Mr. Scott Charney, Chief of the Computer Crime and Intellectual Property Section of the Criminal Division of the Department of Justice responded to your complaint regarding an alleged paucity of consumer support on the part of Iomega Corporation. He concluded that, on the basis of the information that you submitted, there does not appear to be any evidence to support your allegation of criminal fraud on the part of the corporation.
The Federal Trade Commission ("FTC") is the federal agency concerned with enforcing the FTC Act, which forbids unfair or deceptive practices in or affecting commerce. Additionally, the United States Postal Inspection Service considers allegations regarding misuse of the mail. Accordingly, I am forwarding a copy of your correspondence to both of these agencies for consideration.
Although federal agencies generally do not intervene in individual disputes, the information you provide may help to indicate a pattern of possible law violation requiring action by these agencies.
We regret that the Department of Justice cannot be of assistance to you in this matter. Thank you for your inquiry.
Sincerely,
[Signed by initials "TH"?]
COMMUNICATIONS OFFICE
CIVIL DIVISION
cc: Secretary
Federal Trade Commission
Washington, D.C. 20580
Chief Postal Inspector
United States Postal Service
Washington, D.C. 20260-2100
Perhaps the comment I need to make most often, when I read letters from people complaining about Iomega, is that it does no good for us to complain to each other. Please write to those in positions of authority, about such matters.
August 1997 Correspondence July 1997 Correspondence June 1997 Correspondence May 1997 Correspondence April 1997 Correspondence February 1997 Correspondence January 1997 Correspondence December 1996 Correspondence Mail received 10OCT96 to 13NOV96 My responses to mail received 10OCT96 to 13NOV96
Return to 13 May 1997 letter from
Criminal Division, U.S. Department of Justice
Thank you for your interest!
©Stephen A. Langford, Oro Valley, Arizona, 6 August 1997. ALL RIGHTS RESERVED. This document may be freely transmitted in its entirety, so long as no monies are earned during the transaction/s. Permission is required for any and all other pertinent circumstances.
(Metering for this page was begun on 17 May 1997.)