Iomega, Class Act or Class Action?:
A Continuing Study Into
How Iomega Treats
Its Customers and Employees

Letter from Utah Office of the Attorney General

Here is a copy of the letter that I received on 18 November 1996 from the Office of the Attorney General, Utah State:

A character-based version of this letter follows. [Addition of 16 December 1996:

The following transcription of the above letter is for the benefit of the visually impaired. Please see

SOME GUIDELINES FOR CREATING WEB SITES THAT ARE FRIENDLY TO DISABLED PEOPLE]:

. . . .

[Start of 15 November 1996 letter from Jeff Gray, Assistant Attorney General, State of Utah.] 



			STATE OF UTAH 		     Received 18 Nov 1996 
		  Office of the Attorney General	     S.L.
                              
		[Great Seal of the State of Utah, 1896]

			   Jan Graham
			Attorney General

 Carol Clawson 		Reed Richards			Palmer DePaulis
 Solicitor General     Chief Deputy Attorney General     Chief of Staff

			November 15, 1996


Stephen A. Langford
9140 North Shadow Mountain Drive
Tuscon, Arizona 85737-6732

Re: Iomega Corporation

Dear Mr. Langford:
After reviewing your complaint, it appears that Iomega has provided you, free of cost, with the software necessary to install Zip Tools V.5. To the extent that you are still not satisfied with the result in this matter, you may be well advised to consult a private attorney for advice regarding your available options. The Attorney General cannot represent you individually. However, please be aware that your complaint is invaluable to us in our efforts to identify ongoing patterns or practices indicative of widespread fraud or other illegal activity. Therefore, we will continue to monitor Iomega's practices as it relates to the marketing of its products. 


			Sincerely,


			Jeff Gray
			Assistant Attorney General
  			Consumer Rights Division 


cc: Iomega Corporation 

Consumer Rights 160 East 300 South · Box 140872 
Salt Lake City, Utah 84114 0872 
Tel: (801) 366 0313 · FAX (801) 366-0315
[End of 15 November 1996 letter from Jeff Gray, Assistant Attorney General, State of Utah.]

. . . . .

[Written 19 November 1996; edited 26 February 1997]:

I have no argument with this letter (though its writer can not spell Tucson). Such a response as this is really about all that I, personally and realistically speaking, had hoped to gain from that Office. However, I do feel that state attorneys general in general and this one in particular should be more actively pursuing such ongoing problems as people are having with iomega corporation, and I have said so in a

letter to U.S. Attorney General Janet Reno

There are evidently still a great many people having major problems getting the kind of support from Iomega that they feel they deserve, after having bought an Iomega product. How might this site best continue to serve those people?

Your comments and suggestions will be gratefully received, and I shall respond to them as time permits.

Incidentally, I no longer post virtually everything I get (despite whatever else you may read at this site). If I choose to post anything from now on, it will be at my own discretion. I shall continue to assume that I have your permission to post what you send, unless you request otherwise. 

 
                          Thanks!

                                      -Steve Langford-

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By the way, you might like to visit "Seatbelts for School Buses"

Thank you for your interest!

Sincerely, Steve Langford 

©Stephen A. Langford, Oro Valley, Arizona, 12 April 1997.  
ALL RIGHTS RESERVED.  
This document may be freely transmitted in its entirety, 
so long as no monies are earned during the transaction/s.  
Permission is required for any and all other pertinent circumstances.





 (Metering for this page begun 26 February 1997.)